This project was divided into three phases.
Phase 1 – Completed an extensive survey. This involved toning and tagging all of the telephone cables and dial tone in the building. Completed a report of what cabling was required in each store to accommodate the new telephone system.
Phase 2 – Re-cabled the store to get it ready for cutover night.
Phase 3 – Installed the new Nortel BCM in the middle of the night and cut the system over to a T-1 from analog lines. Detailed and installed all the telephones and connected the new system to the paging system.
During this project, we developed a product called the BCM rack kit, to streamline installations and assure quality control at each installation. The kit had approximately 500 individual parts that were all pre-assembled in our staging area. Once onsite, the kit could be installed in the voice rack in less than 30 minutes, which greatly reduced installation costs and guaranteed uniform product installation across the entire chain.